FAQs for Businesses

Take a look at our frequently asked questions about Alacrity and how using our platform can benefit your business. If you can’t find the answer to your question, please request more information using the form or our digital assistant at the bottom of this page

Are you an e-billing tool?

No, we are quite different. E-billing platforms are an answer to an accounting problem for which most companies already have solutions in place. They make savings by striking and rejecting entries on a digital invoice. This addresses the problem after which it has occurred and is adverse to law firms.

We create value by giving you the qualitative and quantitative data to manage your law firm relationships in a better way. We provide a simplified matter creation and optional tendering process to compare quotes, a centralised interactive view of all your matters to hold firms to account and a simplified billing workflow for you to approve scope changes, additional costs and pre-bills.

Do you offer reverse auctions to get the lowest price?

No. At Alacrity we believe that price alone is a poor indicator of value, and that it is important to assess quality at the same time. Clients receive standardised proposals from their chosen firms and are able to make better decisions when comparing them side by side on Alacrity.

Are you a matter management tool?

No. We do not store or track engagement letters, other documents or manage workflow.

I am not particularly technology minded. How easy is Alacrity to use?

In a word. Very! We have designed Alacrity with simplicity in mind for both clients and law firms. Your firms will find it considerably quicker to respond to your RFPs with Alacrity and you won’t have to analyse complicated spreadsheets every month to check WIP.

Do we need to integrate Alacrity into our IT systems?

No. Alacrity is a cloud based platform that you log into via your web browser so no integration is required and your team can be up and running in an afternoon.

How safe is Alacrity?

Alacrity takes security very seriously, we understand that this is critical to our business and yours. We follow established best-practices on security and we are connected with the security community to get the latest news, updates and techniques. We offer single sign on and we are ISO27001 certified, please visit our security page for more information.

Can I see how Alacrity works?

Yes of course. Please click here to tell us a bit more about you and book your 10 minute demonstration with one of our experts.

My lawyers work closely with our counterparts in our wider business. Can they do this in your platform?

We have a structured permissions model that allows for lawyers and business users who need to interact with the matters and be updated on their progress.

I have more questions. Who can I speak to?

Please email support@alacritylaw.com or contact us via the digital assistant on the bottom right corner of this page.

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